Press Ctrl + S to save the Notepad document.# localhost name resolution is handle within DNS itself. # lines or following the machine name denoted by a ‘#’ symbol. # Additionally, comments (such as these) may be inserted on individual # The IP address and the host name should be separated by at least one # be placed in the first column followed by the corresponding host name. The following are some of the most effective solutions that users affected by this problem can use to try and resolve it: On the bright side, however, there’s basically just as many possible solutions to this problem as there are possible causes for it. That being the case, there are a ton of different possible causes for this problem. The Command Prompt doesn’t provide any additional information as to exactly what failed or why the computer failed to run the ping command. One of the most common problems Windows users have run in to while trying to run ping commands in a Command Prompt is an issue where the ping command fails and all the Command Prompt says in return is General failure. The ping command is one of the simplest commands at the disposal of Windows users, but that isn’t to say that nothing ever goes wrong while running ping commands. (The default setting is 1 second, expressed as 1000 milliseconds.In an elevated or non-elevated Command Prompt on a computer running on the Windows Operating System, the ping command can be used to get in contact with another website or IP address on the same network and see what reply is received, along with the specific statistics of the reply that is received. For example, the command ping -w 2000 172.16.48.10 waits 2 seconds before timing out. You can use the -w switch to specify a longer time-out. Note If the remote system being pinged is across a high-delay link such as a satellite link, responses might take longer to be returned. Tracert is described in more detail in the following section. Tracert reveals breaks in connectivity but does not provide statistics about router performance. Note To perform this last step more quickly, you can substitute the Tracert utility for the PathPing utility. For troubleshooting purposes, make sure only one default gateway is configured. ■ A default gateway is configured and the link between the host and the default gateway is operational. ■ The local computer's IP address and subnet mask are correctly configured. If you cannot ping successfully at any point, check to make sure the following are true: Ping uses host name resolution to resolve a computer name to an IP address, so if pinging succeeds by address, but fails by name, the problem lies in host name resolution, not network connectivity. To perform this step, enter pathping at a command prompt. Run a PathPing analysis to a remote host to determine which (if any) routers on the way to the destination are malfunctioning. To perform this step, enter ping at a command prompt.Ħ. Ping the host name of a remote host to verify that you can resolve remote host names. ![]() To perform this step, enter ping at a command prompt.ĥ. This step verifies that you can communicate with hosts outside your local network segment. Ping the IP address of a remote host located beyond the default gateway. To perform this step, enter ping at a command prompt.Ĥ. ![]() This step verifies that the default gateway is reachable and that the local host can communicate with another host on the network. Ping the IP address of the default gateway. To perform this step, enter ping at a command prompt.ģ. Ping the IP address of the local computer to verify that an address has been added correctly. This problem might be occurring because the TCP drivers are corrupted, the network adapter might not be working, or another service might be interfering with IP.Ģ. If the loopback step fails, the IP stack is not responding. To perform this step, enter ping 127.0.0.1 at a command prompt. Ping the loopback address to verify that TCP/IP is installed and configured correctly on the local computer. If Network Diagnostics reports that this self-ping test has failed, you can perform the first step manually.)ġ. ( Network Diagnostics automatically performs only the second step. Note The first two steps of the following sequence are already performed by the Ipconfig /all command and Netdiag. When troubleshooting network connectivity, use the Ping command to perform the following sequence of tasks. ![]() You can also use the Ping tool to locate remote hardware problems and incompatible configurations. Use Ping whenever you want to verify that a host computer can send IP packets to a destination host. When troubleshooting, the Ping command is used to send an ICMP echo request to a target host name or IP address. Ping is a tool that helps to verify IP-level connectivity PathPing is a tool that detects packet loss over multiple-hop trips.
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